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Customer Reviews

Quality Construction, Quality Service...Lots of Happy Customers

AAA Fence Pros has garnered an outstanding reputation from service rating firms. For example, we’ve received more than 440 A+ reviews and earned the Super Service Award from Angie’s List for 2011-2022. The Super Service Award is only given to a select few in the industry based on  the company maintaining an A+ customer review grade.

 

You can read more great customer reviews about our work at Angie's List. Just click here.

Customer Comment

AAA had built the fences around our neighborhood tennis and pool club. He came out and did the initial measuring, then sent me pictures; I had to ask him to come back two more times because I changed the layout and design. He drove by Hardberger Park to inspect the dog park fence there for me after I decided that was what I wanted.

 

He was extremely patient and gave me his input regarding the design of the fence.  I had initially wanted a wrought iron fence, but it was too expensive. This fence fits my needs and esthetics. My dogs are happy, we are happy.

 

This is the first time I had used this company, and I feel I got more than my money’s worth. I found AAA Fence Pros on Angie’s List, and they had great reviews.  Thank you Doug and AAA Fence Pros.

 

07/26 2023 - Marie Clarke – SATX 78248
I am very pleased with the work of AAA Fence Pros. They did a total fence replacement and took care of all my questions and concerns at all stages of the project. Furthermore, this project involved four neighbors sharing parts of the fence and was coordinated very well and completed as promised in 2 days! Rey was prompt to answer question and to follow-up as promised. The customer service was really good and not just from Rey, but from the whole team on site.

Michele T.

San Antonio, 78230

 

John C.

Schertz, 78154

Customer Comment

AAA Fence Pros replaced my existing fence.  Rey was very responsive and easy to work with. The workers that came out to do the job were professional and did a great job. I would certainly recommend this company to anyone.

 

Robert E.

San Antonio, 78232

 

Customer Comment

Rey from AAA Fence Pros came out to my house and gave me an estimate on replacing our old privacy fence.  In addition to replacing the original fence, the new fence was to be extended 12 feet, and we wanted an additional gate added to the other side of the house.  Rey gave me the estimate and told me what his crew was going to do and how long it was going to take.  I thought that his time estimate was aggressive.  I was doubtful at first because our neighbor had his fence replaced and it took four days!  All during this time our back yard was exposed and we were not happy with that.  When I asked the owner of that other fence company about the delay, he blamed it on the rocky ground.  He said they could tear down and rebuild in one day.  He explained how they were going to accomplish this, and it sounded plausible.

 

The crew from AAA Fence Pros came promptly on the day they were scheduled and at the time they were scheduled.  Everything went just as Rey described.  The crew tore down the old fence in the morning, dug the new post holes and set the new posts.  Then they went to lunch while the fast setting concrete hardened around the new posts.  After lunch, they started putting the rest of the fence together and constructed the two gates.  Rey said they would be through by 4:30 pm, and by 4:15 pm I was conducting a visual inspection with his crew leader.  I thought  they did a great job.

 

I should have written the review above sooner, but I didn't.  However, this part of the review is actually a follow up.  After a couple of months my wife noticed that one of the gates had about a one inch gap between the boards of the gate and the boards of the fence.  Also, one of the boards on the back part of the fence looked cracked.  The other gate was difficult to open and close because it was rubbing at the top.  I sent Rey an email with some photos, and a request that he call me.  He emailed me back in only ten minutes!  I saw his reply and he was ready to send his crew back to fix what was needed.  We set the time, they came back, and within few minutes everything was fixed to perfection!  AAA Fence Pros are an outstanding company that I will recommend to anyone and everyone.

 

James S.

San Antonio, 78250

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Customer Comment

I solicited bids to replace my 20 year old fence from three of the top rated fence vendors on Angie's list and I went with AAA Fence Pros.  Rey Huerta came to my house to prepare the bid and came again on the first day of the job to go through everything again before the crew got started on their work.  The bid had sufficient details to get through my homeowner association Architectural Control Committee.  The work was scheduled as soon as I got their approval.  The job took two days.  The first day the old fence was removed and the post for the new fence were put into place.  The second day the new fence panels were put in.  The crew showed up on time each morning and finished each day when they said they would.  The crew worked together well and were very organized. They worked very systematically from one side of my yard to the other.  On the first day they laid all the old fence in my front yard.  On the second day they loaded the old fence on to their truck and hauled it off.  At the end of the second day, my new fence was up and working and looked very nice.  I will use AAA Fence Pros again and I would recommend them to others looking to get their fence replaced or repaired.

 

Donna C.

San Antonio, 78246

Removed the existing fence and built a 4 foot Rogers Ranch type (cedar posts and wire) fence to contain our small dogs. Cost does not include staining.

 

Customer Comments

From the beginning, when Rey came to measure the yard and discuss our options, we sensed that he knew what he was talking about. He helped us decide important details we had not considered. For example, we wanted the lower cedar rail to touch the ground so the weed eater would not damage the wire as it had with our prior, poorly built, fence. Rey advised that the rail would rot being that low because, when it rained, it would sit in standing water. He also assured us that, because the wire was heavy gauge, it would not be compromised by the weed eater. Since our yard is very rocky, we were pleased that he could bury the wire six inches into the ground to help prevent our dogs from digging under the fence. His crew was efficient and answered questions as they arose. Rey was excellent at overseeing the entire project and was able to reassure us in more detail on questions we presented to his crew. After the project had been completed, there were some details that needed attention. Rey came, instead of sending someone, and put the final touches on the fence. Rey and his crew were fast, efficient, respectful, experienced, and professional. My advice is hire Rey!

 

Lea H.

San Antonio, 78231

AAA Fence Pros replaced cedar fencing in my yard to include new posts and hardware.  They fabricated a 10 foot drive thru gate per my request.  It is sturdy with heavy duty support hinges.

 

Customer Comment

The provider was on time with crew.  Very courteous employees and very eager to please.  Crew showed up and immediately went to work to start the job about a half of an hour ahead of schedule.  I am completely satisfied with the quality of their workmanship and would definitely recommend them.

Customer Comment

AAA Fence Pros replaced 357 feet of existing privacy fence with 6''x6' Western Red Cedar Pickets, Galvanized Postmaster Metal Post and top rails.  The fence was doubled in the back area facing the jogging trail per requirements of HOA. Two custom made gates were installed and the entire fence front and back was stained using Olympic Maximum clear fence stain. The entire job start to finish was completed in three days.

 

Using the Angie's List recommendations and information I contacted Rey Huerta the owner of AAA Fence Pros in late August 2013 to discuss our need for a new privacy fence. He was able to come by the next day for the information he would need to present an estimate. Rey arrived right on time and was courteous, knowledgeable, and very helpful in providing me with all the information I needed to make decisions about options. Rey said he would send the estimate via email in three days and it arrived as scheduled.

 

The estimate seemed very fair and competitive and included everything I had ask for. He also included a diagram of the fence with specifications and this was especially helpful when I submitted the request for approval to the Architectural Control Committee of our Homeowners Association. I received the approval within a week after submitting my request. I notified Rey that the approval was granted and we set a date of October 7th for the work. Rey and I communicated by email often and he answered every question that popped up in my mind before the work began. On October 7th Rey and the crew arrived right on time and immediately started to work taking down the old fence. I was introduced to the person in charge for the day in case I had any questions or concerns. The first day the old fence was taken down and loaded onto a truck and the holes for the galvanized post were dug, concrete poured and the post set. The second day the same crew arrived and immediately began work on installing the pickets. Every crew member was friendly, courteous, polite and knowledgeable about their particular assignment for the day. The second day the crew was on time and started right to work on building the double fence at the back, top rails, gates and gate hardware. I wanted a reliable but quick way to lock my gates and Rey provided exactly what I wanted. The last thing was the application of the stain on both sides. I wasn't sure at first that I wanted the stain on the fence but I'm so glad Rey recommended it!

 

Not only does it provide a degree of protection for the wood but it really brings out the natural color and patterns of the Cedar pickets. When the crew finished on the last day they spent quite a bit of time making sure everything on both sides of the fence was cleaned up. Except for my beautiful new fence it appears no one was ever even there. 

 

I was really dreading this project but Rey Huerta and his crew at AAA Fence Pros made it enjoyable and stress-free. It's always a pleasurable experience when you have professionals who enjoy their work and do not mind answering questions, making suggestions and delivering exactly what you ask for on time! Thank you Rey Huerta and AAA Fence Pros!

 

Charlotte L.

San Antonio, 78218

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